How To Order Engraving
How do I use the text boxes to enter the engraving information I want?
Below are instructions for ordering engraving on medals. Some items like plaques and acrylics will have templates that have more than 3 text boxes, but the process is still the same.
How do I order engraving with my medals?
We offer up to 3 lines of engraving, with up to 20 characters per line. You don't have to use all 3 lines, and you don't have to use all 20 characters. So, enter the text you want on the first line in the first text box. If you want text on the second line, enter that text in the second text box. If you want text on the third line, enter that text in the third text box. That's all there is to it! Every medal has the option of ordering engraving with the medal, or just leave the text boxes blank if you don't want engraving. (With templates, some text boxes are required.) You can also order separate engraved labels for medals as an individual item.
See the next questions if you need to order more than one color medal, and/or medals with different engraving on each one.
How do I order medals with different text on different color medals?
Simply place another item in the shopping cart. For example, let's say you want to order 5 gold basketball medals that say "First Place", 6 silver basketball medals that say "Second Place", and 10 bronze basketball medals that say "Third Place". First, select all the options you would like for 5 gold basketball medals and enter the text in the text box(es) for that item. After adding that item to your shopping cart, continue shopping and select all the options you would like for the 6 silver basketball medals and enter that text in the text box(es). Add the silver medals to your shopping cart, then continue shopping to add the bronze medals in the same way. Continue until you have ordered all the medals with all the differing text you will need. Don't forget to specify options for each item such as medal color, ribbon color, etc. Another example, let's say you want to order 15 baseball medals with a team name in the first line and a player's name in the second line. When you enter text in a text box, another text box pops open for changes to the first text box, so you will enter each player's name in the second text box for that line. For lines with no changes, simply leave the extra text box blank. Use copy/paste tools to make it a little quicker.
How do I order engraving for awards in a quantity of more than one that need different text on each item?
When using our templates for items like plaques and acrylics, you will first enter the engraving text you want for the first item in all the applicable text boxes. As you enter text in a text box, another text box pops open for changes to the first text box, so you will enter your desired changes in the new text box for that line. For lines with no changes needed, simply leave the extra text box blank, or enter "no changes". Use copy/paste tools to make it a little quicker.
For exmaple, let's say you want to order 3 plaques for 3 different people using our Years of Service Template. Enter the first name in text box for Recipient Name. Another text box will pop up, in that text box you will enter the other names like so - (item #2) Joe Smith, (item #3) John Doe. The next text box is for Recipient Title, which is optional. So, you can leave it blank, or enter titles the same way you just did for names. Repeat the process for the other text boxes.
We understand this can be confusing, so if you're still having trouble, use our Contact Us form to get in touch with us and we will help you to get your items ordered correctly. Very important: if you don't see an email reply from us within one business day, check your spam or junk folder.
Some text boxes have character limits and some do not. Keep in mind, the more characters you enter, the smaller the font may have to be to fit it all on the item. Some acrylics, for example, have shapes that have limited space for text. We do our best to maintain the appearance of the template, but there may need to be some variation depending on the item ordered and the amount of text entered. We also reserve the right to correct obvious spelling errors without notice. Such as correcting "Febuary" to "February". If you are purposely misspelling a word, please indicate that in your text entry.