Contact

For questions and other issues, please fill out the contact form below.  We do not staff correspondence with live personnel 24/7 to keep our costs down, which keeps your prices low.  But we WILL respond with a live human being asap within normal business hours. 

 

We make every effort to get your order right the first time. In general, all sales are final due to the personalization (engraving) we offer.  We do not offer returns for any reason, other than spelling errors on our part.  Spelling errors on your part are your responsibility, so please triple check your spelling.  If you have made an error, you can order replacement labels for medals and trophies without having to re-order the items.  For spelling errors on our part, or other issues, please contact us at the address shown on your sales receipt, or using the contact form here.  We reserve the right to make corrections to obvious spelling errors, such as misspelling a month or city.  If you are purposely misspelling a word, please make note of that on your order.  For errors, you MUST include your name, address, phone number, email address, order number, items ordered, and very specific instructions as to what the error is.  Thank you for your business!